9°CONCEPTS eShop (www.eshop.9-concepts.com) is owned and operated by Zenico (Asia) Co., Ltd. Any reference in these Terms and conditions shall include reference to Zenico (Asia) Co., Ltd and their respective employees and agents.
Compliance with laws
Zenico (Asia) Co., Ltd is a company incorporated under the laws of Hong Kong. We operate in Hong Kong and comply with all the laws and regulations of Hong Kong. All our products are in compliance with all the requirements and specifications under the laws of Hong Kong. We are not in a position to guarantee compliance with specific local requirements or specifications under the local jurisdictions of customers.
We recommend delivery services for shipping of the products you ordered. However, should you prefer other delivery services or forwarders, you may contact us or make your own arrangement. Our products and shipment fees are denominated in HK dollars with local currencies equivalent for reference. All orders placed are transacted in HK dollars.
Our order terms are contained under the sections headed Order/Return Policy. All orders are subject to these order terms in addition to these Terms and conditions.
Use of forwarder
We recommend delivery services for sending products you ordered. Your rights regarding the delivery of the products shall be governed by the terms and conditions of such a forwarder, which will be available for perusal upon request. By choosing the forwarder we recommend, you agree that we will appoint such a forwarder to handle all the aspects of the delivery on your behalf. We will not be responsible for any act or failure to act on the part of such a forwarder. We disclaim any liability whatsoever and you assume all risks and liabilities associated with its use.
However, you are free to choose other delivery services or use whichever forwarder for the delivery. In case you wish to use a forwarder which is different from our own suggestion, please contact our Customer Service Representative by phone +852 2811-8448 during office hours or by e-mail: firstname.lastname@example.org. The delivery time may take longer if you choose your own forwarder.
In case you choose to use the forwarder that we recommended and your order reaches a particular Net Order Amount, we will pay the delivery fee to the forwarder on your behalf. Your order will be sent specified for free.
Our trademarks, service marks and copyright
The following trademarks and service marks belong to Zenico (Asia) Co., Ltd or its affiliates and all rights in them are reserved: (Zenico, 9°Beauty, 9°Concepts, 9°SPA, 9°SPAclub, 9°Gold, 9°club, 九度優質生活體驗館, www.9-concepts.com, ENARY, HAKUICHI, LUNAU, KINKA, CV Primary Essence). These and other website graphics, logos, service marks and trademarks of Zenico (Asia) Co., Ltd and its affiliates and subsidiaries may not be used without the prior written consent of Zenico (Asia) Co., Ltd or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on www.9-concepts.com are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on www.eshop.9-concepts.com, are the exclusive property of Zenico (Asia) Co., Ltd and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of 9°Beauty or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.
Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); 9°Beauty reserves the right (but without the obligation or liability) to prohibit or remove any such material.
Resale Purpose is Not Permitted
All products sold through 9-concepts are for customers' use only and shall not be commercially resold. 9°Beauty may refuse any purchasing order which it suspects is for commercial resale.
Title of Products, Documents and Fees to Import
All title of products will be passed to customer when order is dispatched by 9-concepts. 9°Beauty will deliver the products according to customer’s instructions. For many international shipments you may be required to pay customs and duties, obtain certain licence or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/ or import regulation is determined completely by the government of your country, and as such we have no control over those costs or regulations. As such, 9-concepts will not pay, nor be held responsible, for such costs or arrange for application of import license. By continuing with you order you agree to be responsible for any customs or duties incurred as a result of your country's customs and duties regulations as well as obtaining any import registrations or license required for the products you are purchasing. If the package is rejected by the customs of your home country or otherwise and returned to 9-concepts you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price.
The site and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). 9°Concepts is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on 9°Concepts. 9°Concepts shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.
Although 9°Concepts uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.
Indemnity and Limitation of Liability
Links to other sites
Occasionally, 9°Concepts may make available a link to a third party's web site. These links will let you leave 9°Concepts. The linked sites are not under 9°Beauty control and 9°Concepts is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. 9°Beauty is not responsible for webcasting or any other form of transmission received from any linked site. 9°Concepts provides the links only as a convenience. 9°Concepts does not endorse the site or its use or contents.
9°Concepts may terminate or suspend your access to all or part of the site, without notice, for any conduct that 9°Concepts, in its sole discretion, believes is in violation of any applicable law or is harmful to 9°Concepts or a third party.
9°Concepts may deliver notices to you by means of electronic mail, a general notice on 9°Concepts or by post. You may give notice to 9°Concepts at any time by means of electronic mail to 9°Concepts or by post to the following address: Flat I-J, 9/F, Block 2, Kwai Tak Industrial Centre, 15-33 Kwai Tak Street, Kwai Chung, N.T.
Modification of Terms
These Terms and Conditions were last updated on July 1, 2015.